The HindSite Solution is plumbing business management software designed to reduce costs and wasted time by eliminating your paperwork. Now you're using a single system designed to manage everything from estimating, scheduling work orders, and tracking jobs. You can even manage maintenance contracts.
Our estimating software - already included - is simple and fast. Running on your mobile device, you can take pictures, make notes, build a starting parts list, build in the expected labor, and print a final bid. Or you can send the estimate to QuickBooks®. When the job is accepted, you can track the inventory used on the job and time spent, comparing bid vs. actual, to make sure you stay in the black.
For scheduling the services, HindSite's scheduling tool is fast and easy to use. Integrate with Microsoft MapPoint® to route daily work, because better routing allows your field technicians to spend more time on jobs, and less time behind the windshield. See everything that's happening in a single place, pulling up customer history and detailed notes with a single click. Scheduling is tied to contact management (CRM), where you can have unlimited custom fields to track every detail from marketing to property information. It allows your office manager to provide excellent customer service, creating a competitive advantage as you can react to customer issues faster and with more information.
All the work orders are downloaded to the plumber's mobile device. They can see their work orders for the day, see driving directions, customer maps, notes from the office, and property information. On every job, HindSite time tracking software will automate collecting the time records. And forget carrying around the massive flat-rate book. All items are in the field software, so your plumber just needs to tap on the right line to create the final bill. We'll even collect a signature for you. Our field service software is easy to use, and doesn't get in your plumber's way.
Back in the office you can collect the field data after every job. Track where plumbers are in their day, what jobs are incomplete (and get them rescheduled), and send the completed work to invoicing immediately. You can also run timesheets reports on productive time, to make sure that your business is operating at a profit.
And for all your maintenance contracts, HindSite can handle both the scheduling and billing. Our recurring scheduling features help automate the scheduling, so you don't have to manually schedule regular appointments, and our billing tools include a "maintenance billing option", so invoices are created in your accounting system at set periods.
As a Gold Certified Developer for QuickBooks - and a Silver Sage Peachtree® Developer - billing takes minutes, instead of hours. There is no paperwork, no illegible handwriting, no double entry. Your profit improves as your plumbing company becomes more productive, and you have more time to work on your business, instead of in your business.